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Shipping Information for Norway

iHerb is a US company serving customers worldwide since 1996 and ships to over 150 different countries! All iHerb orders are shipped directly from our warehouses in California and Kentucky. Please see below information about the country selected.


NO Norway

Available Shipping Methods

DHL UPS Local Post Local Post

General Information

  • Due to the fluctuations of the exchange rate, orders with value very close to the tax-free limit may be assessed Duties and Taxes (D&T) as the currency exchange rate may vary from the order date to the customs clearance date.
  • Please check with your customs office to see if you can import the items, and if any additional licenses or permits are needed.


Customs Information



Shipping

  • DHL/UPS: You may have to pay import taxes, customs duties, or a brokerage (handling) fee for your order. These charges are separate from your shipping fee, and you will be billed directly from the carrier of your choice.
  • For shipping related inquiries regarding DHL Express orders, please contact the DHL Express Customer Service at 810 01 345 .
  • Delivery by Local Post Plus: This is an upgraded service that offers additional tracking within the destination country. Complete in-country tracking cannot be guaranteed as final mile scans are completed by the local post
  • Posten Norge: This is an upgraded service that offers additional tracking within the destination country. Complete in-country tracking cannot be guaranteed as final mile scans are completed by the local post


Returns

  • Damage compensation: If the parcel contains damaged products, please accept the package first and then contact iHerb at [email protected]
  • Please inform us the details of the damaged/lost items: order #, product name, code, quantity, amount, damage description, and proof pictures.


Restrictions

  • At iHerb, we respect the rules and regulations of Norwegian government and do our best to block Customs prohibited products from our site. However, please be aware, the following substances are not allowed to be imported into Norway: DHEA (Dehydroepiandrosterone), GABA (Gamma Aminobutyric Acid), Glucosamine, Hoodia, Melatonin (N-acetyl-5-methoxy tryptamine), PABA (4-Aminobenzoic acid), Yohimbe (Yohimbine), meat and milk products, and quantities larger than 2kg of powdered infant milk or infant food.


Contact Us

  • Click here to get connected with iHerb's customer service.

Available Payment Methods


Need Help?

For any additional questions visit our Customer Service page.